Terms & Conditions of Service
Please read this information carefully. Delivery of a deposit, or payment of any kind, constitutes a client’s acceptance of all the provisions contained herein. Laidman Lake Lodge reserves the right to change and or update the following content at any time, without notice.
For your convenience, we offer Cancellation insurance and Medical and Emergency Evacuation insurance. Medical and Emergency Evacuation insurance is mandatory for all fly-in guests, and cannot be opted out of. Cancellation insurance is optional, and guests may choose not to include it in their packages at the time of deposit. Laidman Lake Lodge does not offer any refunds as per the Cancellation provisions. We strongly recommend cancellation insurance to all our clients. Laidman Lake Lodge’s insurance coverage and offering does not apply to exploration guests. If an exploration guest is interested in an insurance offering they must make an inquiry.
All late reservations are final. A late reservation constitutes a reservation made within 4 weeks of the booked arrival date. Reservations made on behalf of an Adventure Tour or Executive Retreat guest require a non-transferable $1000 deposit per person per week of stay; the balance of payment after booking is due 4 weeks prior to arrival date. All bookings made within a four week period of arrival are due in full. Your reservation cannot be confirmed until we receive your final payment. Payments not received by the due date may result in your reservation being filled by another booking. Please communicate with us if there are any issues with payment.
For Exploration guests 50% of the estimated number of nightly stays is due 4 weeks prior to arrival or upon booking; the balance owing is due upon the arrival date, any nightly stay occurring after the estimated stay must be settled immediately. If all inclusive, (meals included) 100% of the estimated nightly stay is due 4 weeks before arrival or immediately upon booking. Your reservation cannot be confirmed until we receive your final payment. Payments not received by the due date may result in your place being filled by another booking. Please communicate with us if there are any issues with payment.
Interest at a rate of 24% per annum will be added to all accounts which are overdue 30 days or more. Services rendered on your behalf, but not posted to your account, will appear on your next billing. If customers would prefer to make payment via a credit card a 2% administration fee will be placed on the total amount of the bill.
Cancellation and Reservation changes
Once a booking is made, significant expenses and long term commitments are made on your behalf. For this reason, we are not prepared to offer refunds if you are later forced to cancel. All deposits and payments made to Laidman Lake Lodge are non-refundable.
If you cancel your trip with Laidman Lake Lodge more than 16 weeks in advance of the reservation date, you may apply your deposit against another reservation within an 18 month period. Any cancellation more than 4 weeks in advance will be transferrable at the discretion of Laidman Lake Lodge. Cancellation less than 4 weeks in advance of the reservation date will result in the forfeit of transferability and the reservation.
Please note that Laidman Lake Lodge considers non-payment of a balance owing within the specified time frame to be a cancellation of the trip or stay, which may lead to your reservation being filled by another booking. Please communicate with us if there are any issues with payment.
Laidman Lake Lodge reserves the right to cancel your reservation at any time. However, if Laidman Lake Lodge does cancel your reservation, you will be refunded your payments in full. We will not be held responsible for any additional costs, including but not limited to, interest on funds held.
In the event of a delay, passengers will be responsible for all costs and expenses associated therewith, including, without limitation, any additional food, and lodging or transportation costs resulting from such delay.
Client baggage is solely at the passenger’s risk and expense. Baggage is limited to one suitcase and one personal item per person at a maximum total weight of 50kg. Please advise Laidman Lake Lodge of any additional baggage or gear that will be travelling with you to make appropriate arrangements. Laidman Lake Lodge reserves the right to charge a handling fee for additional or oversize baggage. Laidman Lake Lodge reserves the right to refuse a client’s baggage when in excess of the aforementioned restrictions and where alternative arrangements have not been made.
Customers release authority and authorize Laidman Lake Lodge, its representatives and employees to use any photographs, videos or written material taken while in connection with Laidman Lake Lodge and its affiliates, of customers or the like or of property in connection with the above-identified subject. Customers authorize Laidman Lake Lodge, its assignees and transferees to copyright, use and publish the same in print and/or electronically. Laidman Lake Lodge is being given expressed privilege to use such photographs, videos or written material of customers, or their property, with or without their name and for any lawful purpose, including such purposes as publicity, marketing, illustrations, advertising, and Web content. Whether published or not, as a customer of Laidman Lake Lodge you agree that picture(s), video(s), and written material may be taken and used without any expectation of reimbursement, monetary or otherwise.
As a customer, you hereby relinquish any right that you may have to examine or approve the completed product or products, or the advertising copy, printed material or Web content that may be used in conjunction therewith or the use to which it may be applied. You hereby affirm that you are over the age of majority and have the right to contract in your own name, the name of the business you represent, and or the name of a minor to which you are the legal guardian.
The Client acknowledges he or she will be visiting places where the cultural and geographical attributes present certain risks, dangers and physical challenges greater than those present in his or her daily lives. Areas visited by Laidman Lake Lodge are remote wilderness areas, and as such constitute risks. By booking travel or accommodations with Laidman Lake Lodge, the Client acknowledges he or she has considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to such travel conditions. The Client is solely responsible for acquainting themselves with customs, weather conditions, physical challenges and laws in effect, and are encouraged to locate or make contact prior to embarkation with his/her local embassy or consulate in each destination. Customers booking travel or accommodation with Laidman Lake Lodge are doing so of their free will and are under no undue obligation to do so. Customers of Laidman Lake Lodge realize the inherent risks associated with wilderness travel and accommodations, therefore release Laidman Lake Lodge and their staff of all associated liability.
Laidman Lake Lodge strives to provide fresh, nutritious and varied meals and to cater to the needs of all clients including Vegetarian and Gluten-Free diets. Please advise us of any dietary restrictions at the time of booking. Laidman Lake Lodge cannot be held responsible for meeting any restrictions not declared at the time of booking in writing. Laidman Lake Lodge is dedicated to adhering to the Canadian Health Food and Safety standards in and outside of the kitchen, if you have any concerns with our policies or practices we ask you to share them immediately so that we may maintain the highest standards and practices.
Laidman Lake Lodge has a vast property and considers its self a family friendly, safe, wilderness site. Reasonable behavior with respect to accommodations, fellow travelers, staff, and the environment must be maintained. We expressly reserve the right to deny travel or accommodations to any traveler who has been deemed unruly. We reserve the right to remove a client from the premises if inappropriate or unsafe behavior persists. If a client is removed from the premises, any further transportation and accommodation arrangements will be solely at the discretion and or expense of the client, and as to our payment policy, no refund will be offered on the unused portion of the stay.
Laidman Lake Lodge welcomes families and children of all ages to its facilities. All children must be accompanied by an adult at all times during the stay. Families with children are advised to consider the risks involved with remote wilderness travelling and to always keep their children in sight.
Children under the age of 12 are not permitted on Tier III activities, unless prior arrangements have been made. Laidman Lake Lodge is happy to provide a child care service during day trips at an additional fee. Please contact us for additional information.
Clients are fully responsible for maintaining and safeguarding adequate documentation as required for travel. Clients are advised to verify at the time of booking the documentation requirements for travelling. Laidman Lake Lodge will not be held liable if a client is unable to travel due to inadequate documentation.
Laidman Lake Lodge prides itself on its waste management system and planning. A lot of effort, time, and energy are put in to ensure the lowest amount of waste is produced on site. For this reason external products and materials are not recommended to be brought on site by customers. Such materials, if brought on site must be taken away with customers upon their departure. If additional waste is created or left by customers on site Laidman Lake Lodge reserves the right to charge a non-negotiable waste disposal fee to cover the additional expense and labor of disposal.